Purchases are sent wrapped securely, all boxed puppets are sent in a second box. 

​Royal Mail is used to post the puppets unless a courier is required when the items weigh over 2kg and are too large for R.M sizing. Choose preferred postage at checkout, 24hr or 48hr tracked.

Credit/Debit Cards accepted at Check Out.  Paypal is also accepted but may be discontinued in 2025.

Returns accepted within 7 days of receipt, please make contact before return. Longer time when given for gifts at Christmas.
​Item must be in the same condition as received and in all the original packaging.